1. Introduction
Welcome to BIGBROWSER LTD ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Website-as-a-Service (WaaS) packages and web design services. BIGBROWSER LTD is a Private Limited Company registered in the United Kingdom (Company No: 17024040), located at 86-90 Paul Street, Hackney, London EC2A 4NE, United Kingdom.
2. Information We Collect
- Identity and Contact Data: First name, last name, email address, phone number, and billing address.
- Financial Data: Payment details necessary to process your subscription.
Note: All payments are processed securely through our third-party payment processor, Stripe. We do not store or have direct access to your full credit card numbers. - Service Data: Information, texts, images, and logins you provide to us to build and maintain your website.
3. How We Use Your Information
- Provide, operate, and maintain your website and our WaaS subscriptions.
- Process your payments and manage your billing cycle via Stripe.
- Communicate with you regarding your project, customer support, and administrative updates.
- Comply with our legal and regulatory obligations.
4. Sharing of Your Information
We do not sell, trade, or rent your personal data to third parties. We only share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment Processors: Stripe, to securely handle your subscription payments.
- Hosting and Infrastructure Providers: To host your website and store data securely.
- Legal Authorities: If required by law or to protect our legal rights.
5. International Data Transfers
As a UK-based company dealing with international clients (including in the US and EU), your data may be transferred to and processed in countries outside of your residence. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data according to UK and EU GDPR standards.
6. Your Privacy Rights (GDPR & CCPA compliance)
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right to restrict or object to our processing of your personal data.
- The right to data portability (receiving a copy of your data in a structured format).
To exercise any of these rights, please contact us using the details provided below.
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Contact Us